> For the complete documentation index, see [llms.txt](https://trust.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trust.impact.com/data-security-and-privacy/compliance-processes.md). # Compliance Processes We understand the importance of earning and maintaining user trust. We are committed to upholding the highest standards of data security and privacy. This section outlines our comprehensive compliance processes designed to safeguard your information. ## Consent and opt-out Recruit participants ethically with impact.com's informed consent management. Our platform empowers researchers to obtain clear consent through customizable forms, while giving participants full control over their data with easy unsubscribe and opt-out options. ## Right to be forgotten At impact.com, we prioritize user privacy and empower you to control your data. We adhere to the "Right to Be Forgotten" principle, allowing you to request the complete removal of your personal information from our systems and those of our subprocessors. To request that your data be deleted, or modified, please log a ticket on our support portal. ## Data portability impact.com offers complete data transparency. Our platform empowers you to easily access and view all information associated with your user profile. This ensures you stay informed and in control of your data. {% hint style="success" %} ### Privacy commitment and GDPR compliance At impact.com, we process your personal data in strict compliance with (General Data Protection Regulation) GDPR standards. We collect only what is necessary for our services based on legal basis and never sell your information; data is shared only with essential sub-processors or as required by law under rigorous safeguards. You retain full rights to access, rectify, erase, or object to the processing of your data at any time by contacting . {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://trust.impact.com/data-security-and-privacy/compliance-processes.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.