> For the complete documentation index, see [llms.txt](https://trust.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trust.impact.com/impact.com-data-security-and-privacy-trust-center/compliance-processes.md).

# Compliance Processes

We understand the importance of earning and maintaining user trust. We are committed to upholding the highest standards of data security and privacy. This section outlines our comprehensive compliance processes designed to safeguard your information.

## Consent and opt-out

Recruit participants ethically with impact.com's informed consent management. Our platform empowers researchers to obtain clear consent through customizable forms, while giving participants full control over their data with easy unsubscribe and opt-out options.

## Right to be forgotten

At impact.com, we prioritize user privacy and empower you to control your data. We adhere to the "Right to Be Forgotten" principle, allowing you to request the complete removal of your personal information from our systems and those of our subprocessors. To request that your data be deleted, or modified, please log a ticket on our support portal.

## Data portability

impact.com offers complete data transparency. Our platform empowers you to easily access and view all information associated with your user profile. This ensures you stay informed and in control of your data.

{% hint style="success" %}

### Privacy commitment and GDPR compliance

At impact.com, we process your personal data in strict compliance with (General Data Protection Regulation) GDPR standards. We collect only what is necessary for our services based on legal basis and never sell your information; data is shared only with essential sub-processors or as required by law under rigorous safeguards. You retain full rights to access, rectify, erase, or object to the processing of your data at any time by contacting <compliance@impact.com>.
{% endhint %}


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# Agent Instructions
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